{"id":3715,"date":"2021-08-13T12:03:45","date_gmt":"2021-08-13T16:03:45","guid":{"rendered":"https:\/\/ptxtherapy.com\/?page_id=3715"},"modified":"2024-03-08T15:02:09","modified_gmt":"2024-03-08T20:02:09","slug":"faqs","status":"publish","type":"page","link":"https:\/\/ptxtherapy.com\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3715\" class=\"elementor elementor-3715\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5c0e1b12 elementor-section-height-min-height elementor-hidden-tablet elementor-hidden-phone elementor-section-boxed elementor-section-height-default elementor-section-items-middle wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"5c0e1b12\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7a86f816\" data-id=\"7a86f816\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-482f2757 elementor-widget elementor-widget-heading\" data-id=\"482f2757\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">How Can We Help You<span style=\"font-family: open sans\">?<\/span><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44f357e elementor-widget elementor-widget-heading\" data-id=\"44f357e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">We\u2019ve got you covered.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9af2a03 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-search-form--skin-classic elementor-search-form--button-type-icon elementor-search-form--icon-search elementor-widget elementor-widget-search-form\" data-id=\"9af2a03\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;skin&quot;:&quot;classic&quot;}\" data-widget_type=\"search-form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<search role=\"search\">\n\t\t\t<form class=\"elementor-search-form\" action=\"https:\/\/ptxtherapy.com\" method=\"get\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-search-form__container\">\n\t\t\t\t\t<label class=\"elementor-screen-only\" for=\"elementor-search-form-9af2a03\">Search<\/label>\n\n\t\t\t\t\t\n\t\t\t\t\t<input id=\"elementor-search-form-9af2a03\" placeholder=\"Search...\" class=\"elementor-search-form__input\" type=\"search\" name=\"s\" value=\"\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<button class=\"elementor-search-form__submit\" type=\"submit\" aria-label=\"Search\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-search\"><\/i>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/form>\n\t\t<\/search>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c104684 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"c104684\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2376524\" data-id=\"2376524\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6589023 elementor-widget elementor-widget-heading\" data-id=\"6589023\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Table of Contents<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2e35707 elementor-section-full_width elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"2e35707\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-39cff52\" data-id=\"39cff52\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b37c829 elementor-view-framed elementor-widget__width-auto elementor-fixed elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"b37c829\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;fixed&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjM3MjIiLCJ0b2dnbGUiOmZhbHNlfQ%3D%3D\">\n\t\t\t<i aria-hidden=\"true\" class=\"far fa-lightbulb\"><\/i>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cff93fe elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"cff93fe\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d906214\" data-id=\"d906214\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9d51977 elementor-widget elementor-widget-heading\" data-id=\"9d51977\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Still Need Help<span style=\"font-family:\">?<\/span><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04849bb elementor-align-center elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"04849bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/ptxtherapy.com\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4ef67dbd elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"4ef67dbd\" data-element_type=\"section\" data-e-type=\"section\" id=\"faq_page_contact\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5e44fcd\" data-id=\"5e44fcd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-95952f1 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-phone elementor-widget elementor-widget-text-editor\" data-id=\"95952f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you have any questions about PTX, please get in touch. We are proud to provide the highest level of service for our patients and partners.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e9af2e6 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-phone elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"e9af2e6\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-18e6eba\" data-id=\"18e6eba\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-33942f7 elementor-widget elementor-widget-heading\" data-id=\"33942f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Getting Started<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca2116b elementor-widget elementor-widget-text-editor\" data-id=\"ca2116b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>PTX integration is simple and seamless. Your Wellness or Activity Directors will interface with our support team to communicate the program to residents. We provide all communications, all protocols, all therapy support, even foam therapy blocks for the fitness area or for use in the resident\u2019s apartment.<\/p><p>PTX will help you further distinguish your campus to new residents. With the integration of our PTX remote therapy program, you add unique value to your community. Beyond achieving your higher occupancy objectives, you will also be bringing great satisfaction to residents by providing them with a safe way to improve their health, reduce their pain, and feel good again.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-53b3cc2\" data-id=\"53b3cc2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eb51319 elementor-widget elementor-widget-text-editor\" data-id=\"eb51319\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tEnter your contact information to receive the full presentation. A PTX senior services representative will reach out to you very soon.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>How Can We Help You? We\u2019ve got you covered. Table of Contents Getting Started with PTX How does PTX Therapy Work? Therapy Best Practices Symptom and Pain Questions General Health &amp; Fitness I\u2019m ready to start PTX therapy, what do I do?You can start anytime by completing sign up, logging into your account, and taking the initial questionnaire.\u00a0 Once you\u2019ve completed the questionnaire about your symptoms, history, and activity level, you will receive your customized-per-patient exercise routines immediately, created specifically to help eliminate your specific symptoms.\u00a0 We will follow-up daily for at least a week to inform you about the best way to use our virtual therapy program.\u00a0 After you complete a routine at least 7 times, we will ask you to provide feedback in the form of a progress report so that we can modify and send new routines to get you to the \u2018next level\u2019, based on your feedback.\u00a0 As you progress through your therapy program, you will receive anywhere from 5 \u2013 7 total routines. What\u2019s included in PTX virtual therapy access? You will have full access to your account from the web or mobile apps, including personalized therapy sessions via our patented Evaluation and Virtual Therapy System (US Patent No. 8,715,176). This includes personalized follow-up Progress Reports, allowing you to receive new therapy routines built specifically for your body.\u00a0 As part of the online experience, libraries of educational and instructional videos will give you additional empowering tools to live pain free while enjoying an active lifestyle.\u00a0 You are entitled to an unlimited number of programs over time, but you can have only 2 active programs at a time. The information you will learn about your body, how to end pain with unique-to-you therapy routines, and an enlightened perspective on the weakness of other treatment approaches, are all truly invaluable. Are there any guarantees that this will work? The responsibility lies within each individual to take control of his or her own health. We believe you will find PTX to be a common sense, logical whole-body approach to treating chronic pain. We are blessed to offer such an amazing program, accessible and affordable to all. Our guarantee is that the human body is designed for movement and is designed to be in a strong and stable right-angle-joint position, with a proper hip tilt and S-curvature of the spine (See the \u201cBlueprint\u201d). PTX provides positive movement that encourages the body to return to this design position.\u00a0 The routines progressively enable the body to move more freely and functionally,\u00a0 improve posture and get your body closer to the proper \u201cblueprint\u201d position. The only thing you really have to lose with PTX, is your pain! What is the PTX Refund policy? The PTX Ironclad Guarantee states that if you follow your personalized PTX Therapy Exercise Protocol for 10 Sessions within the first 90 days, and you are not happy with your progress (for any reason), we will refund your subscription 100% at your request. No questions asked. Do you accept insurance? No, we\u2019re sorry, we are not set up for insurance or Medicare at this time. I don&#8217;t remember my login name or password. Your login username is your email address. If you need password help, please go to the login page and click \u201cForgot your Password?\u201d.\u00a0 Enter your email address and the system will automatically forward your information to your email inbox in just a few moments.\u00a0 Complete the reset process by checking your email from PTX. Is there an \u2018expiration date\u2019 on my PTX Therapy programs? Once you\u2019ve received therapy routines from PTX, they are yours to use forever with paid PTX access. Your routines will be stored in your account and they can be accessed in your therapy archive.\u00a0 If your access has lapsed for any reason, the routines will all be there when you reactivate your account. I have recently changed my email address. How do I update it? Login with your old email address then go to your profile page and update your information. I haven\u2019t received any emails from you. Is there a reason why? Please check your junk mail or spam folder. You may have \u201cSPAM\u201d filtering email software that is blocking PTX information emails. To ensure that you receive important emails from PTX Therapy, you can do one of the following: Add ptxtherapy.com; info@ptxtherapy.com; and support@ptxtherapy.com to your email safe list, under \u201cjunk mail\u201d options. If your settings do not allow you to add email addresses to a \u201csafe list\u201d, use the Help section on your browser or contact your email\/Internet provider\u2019s Customer Support to research your options. Do you offer any kind of shared account or family subscription? PTX Therapy accounts are for personal use only. Since the therapy programs are so personalized, we can\u2019t offer shared accounts, nor would you want to share since the communication about the personalized therapy routines would become very confusing with multiple users in the same account. We encourage you to share your success with family and friends and invite them to sign up with their own email address to become pain free. What is PTX Therapy?PTX is next generation physical therapy. It is the ONLY 100% digitally delivered therapy with a unique whole-body, posture-focused approach. With our clinically proven protocols to balance the body, PTX corrects crooked posture and the MSK pain it creates. This makes PTX the most comprehensive and effective solution for companies, individuals, and private healthcare practices to end the pain cycle, avoid surgery, and cancel ongoing MSK claims.\u00a0 Our therapeutic exercise approach emphasizes restoring optimum postural function to the human body by focusing on the deep postural muscles. We give you the know-how to help change your posture and symptoms by re-educating the muscles to operate as they are designed. Straighter posture enables healing, and you can regain efficient function of body systems even beyond the muscular and skeletal systems.\u00a0 Patients further notice improvements in digestive, circulatory, respiratory, and nervous system function. How does my posture get crooked and<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"content-type":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-3715","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQs - PTX Therapy<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - PTX Therapy\" \/>\n<meta property=\"og:description\" content=\"How Can We Help You? We\u2019ve got you covered. Table of Contents Getting Started with PTX How does PTX Therapy Work? Therapy Best Practices Symptom and Pain Questions General Health &amp; Fitness I\u2019m ready to start PTX therapy, what do I do?You can start anytime by completing sign up, logging into your account, and taking the initial questionnaire.\u00a0 Once you\u2019ve completed the questionnaire about your symptoms, history, and activity level, you will receive your customized-per-patient exercise routines immediately, created specifically to help eliminate your specific symptoms.\u00a0 We will follow-up daily for at least a week to inform you about the best way to use our virtual therapy program.\u00a0 After you complete a routine at least 7 times, we will ask you to provide feedback in the form of a progress report so that we can modify and send new routines to get you to the \u2018next level\u2019, based on your feedback.\u00a0 As you progress through your therapy program, you will receive anywhere from 5 \u2013 7 total routines. What\u2019s included in PTX virtual therapy access? You will have full access to your account from the web or mobile apps, including personalized therapy sessions via our patented Evaluation and Virtual Therapy System (US Patent No. 8,715,176). This includes personalized follow-up Progress Reports, allowing you to receive new therapy routines built specifically for your body.\u00a0 As part of the online experience, libraries of educational and instructional videos will give you additional empowering tools to live pain free while enjoying an active lifestyle.\u00a0 You are entitled to an unlimited number of programs over time, but you can have only 2 active programs at a time. The information you will learn about your body, how to end pain with unique-to-you therapy routines, and an enlightened perspective on the weakness of other treatment approaches, are all truly invaluable. Are there any guarantees that this will work? The responsibility lies within each individual to take control of his or her own health. We believe you will find PTX to be a common sense, logical whole-body approach to treating chronic pain. We are blessed to offer such an amazing program, accessible and affordable to all. Our guarantee is that the human body is designed for movement and is designed to be in a strong and stable right-angle-joint position, with a proper hip tilt and S-curvature of the spine (See the \u201cBlueprint\u201d). PTX provides positive movement that encourages the body to return to this design position.\u00a0 The routines progressively enable the body to move more freely and functionally,\u00a0 improve posture and get your body closer to the proper \u201cblueprint\u201d position. The only thing you really have to lose with PTX, is your pain! What is the PTX Refund policy? The PTX Ironclad Guarantee states that if you follow your personalized PTX Therapy Exercise Protocol for 10 Sessions within the first 90 days, and you are not happy with your progress (for any reason), we will refund your subscription 100% at your request. No questions asked. Do you accept insurance? No, we\u2019re sorry, we are not set up for insurance or Medicare at this time. I don&#8217;t remember my login name or password. Your login username is your email address. If you need password help, please go to the login page and click \u201cForgot your Password?\u201d.\u00a0 Enter your email address and the system will automatically forward your information to your email inbox in just a few moments.\u00a0 Complete the reset process by checking your email from PTX. Is there an \u2018expiration date\u2019 on my PTX Therapy programs? Once you\u2019ve received therapy routines from PTX, they are yours to use forever with paid PTX access. Your routines will be stored in your account and they can be accessed in your therapy archive.\u00a0 If your access has lapsed for any reason, the routines will all be there when you reactivate your account. I have recently changed my email address. How do I update it? Login with your old email address then go to your profile page and update your information. I haven\u2019t received any emails from you. Is there a reason why? Please check your junk mail or spam folder. You may have \u201cSPAM\u201d filtering email software that is blocking PTX information emails. To ensure that you receive important emails from PTX Therapy, you can do one of the following: Add ptxtherapy.com; info@ptxtherapy.com; and support@ptxtherapy.com to your email safe list, under \u201cjunk mail\u201d options. If your settings do not allow you to add email addresses to a \u201csafe list\u201d, use the Help section on your browser or contact your email\/Internet provider\u2019s Customer Support to research your options. Do you offer any kind of shared account or family subscription? PTX Therapy accounts are for personal use only. Since the therapy programs are so personalized, we can\u2019t offer shared accounts, nor would you want to share since the communication about the personalized therapy routines would become very confusing with multiple users in the same account. We encourage you to share your success with family and friends and invite them to sign up with their own email address to become pain free. What is PTX Therapy?PTX is next generation physical therapy. It is the ONLY 100% digitally delivered therapy with a unique whole-body, posture-focused approach. With our clinically proven protocols to balance the body, PTX corrects crooked posture and the MSK pain it creates. This makes PTX the most comprehensive and effective solution for companies, individuals, and private healthcare practices to end the pain cycle, avoid surgery, and cancel ongoing MSK claims.\u00a0 Our therapeutic exercise approach emphasizes restoring optimum postural function to the human body by focusing on the deep postural muscles. We give you the know-how to help change your posture and symptoms by re-educating the muscles to operate as they are designed. Straighter posture enables healing, and you can regain efficient function of body systems even beyond the muscular and skeletal systems.\u00a0 Patients further notice improvements in digestive, circulatory, respiratory, and nervous system function. 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We\u2019ve got you covered. Table of Contents Getting Started with PTX How does PTX Therapy Work? Therapy Best Practices Symptom and Pain Questions General Health &amp; Fitness I\u2019m ready to start PTX therapy, what do I do?You can start anytime by completing sign up, logging into your account, and taking the initial questionnaire.\u00a0 Once you\u2019ve completed the questionnaire about your symptoms, history, and activity level, you will receive your customized-per-patient exercise routines immediately, created specifically to help eliminate your specific symptoms.\u00a0 We will follow-up daily for at least a week to inform you about the best way to use our virtual therapy program.\u00a0 After you complete a routine at least 7 times, we will ask you to provide feedback in the form of a progress report so that we can modify and send new routines to get you to the \u2018next level\u2019, based on your feedback.\u00a0 As you progress through your therapy program, you will receive anywhere from 5 \u2013 7 total routines. What\u2019s included in PTX virtual therapy access? You will have full access to your account from the web or mobile apps, including personalized therapy sessions via our patented Evaluation and Virtual Therapy System (US Patent No. 8,715,176). This includes personalized follow-up Progress Reports, allowing you to receive new therapy routines built specifically for your body.\u00a0 As part of the online experience, libraries of educational and instructional videos will give you additional empowering tools to live pain free while enjoying an active lifestyle.\u00a0 You are entitled to an unlimited number of programs over time, but you can have only 2 active programs at a time. The information you will learn about your body, how to end pain with unique-to-you therapy routines, and an enlightened perspective on the weakness of other treatment approaches, are all truly invaluable. Are there any guarantees that this will work? The responsibility lies within each individual to take control of his or her own health. We believe you will find PTX to be a common sense, logical whole-body approach to treating chronic pain. We are blessed to offer such an amazing program, accessible and affordable to all. Our guarantee is that the human body is designed for movement and is designed to be in a strong and stable right-angle-joint position, with a proper hip tilt and S-curvature of the spine (See the \u201cBlueprint\u201d). PTX provides positive movement that encourages the body to return to this design position.\u00a0 The routines progressively enable the body to move more freely and functionally,\u00a0 improve posture and get your body closer to the proper \u201cblueprint\u201d position. The only thing you really have to lose with PTX, is your pain! What is the PTX Refund policy? The PTX Ironclad Guarantee states that if you follow your personalized PTX Therapy Exercise Protocol for 10 Sessions within the first 90 days, and you are not happy with your progress (for any reason), we will refund your subscription 100% at your request. No questions asked. Do you accept insurance? No, we\u2019re sorry, we are not set up for insurance or Medicare at this time. I don&#8217;t remember my login name or password. Your login username is your email address. If you need password help, please go to the login page and click \u201cForgot your Password?\u201d.\u00a0 Enter your email address and the system will automatically forward your information to your email inbox in just a few moments.\u00a0 Complete the reset process by checking your email from PTX. Is there an \u2018expiration date\u2019 on my PTX Therapy programs? Once you\u2019ve received therapy routines from PTX, they are yours to use forever with paid PTX access. Your routines will be stored in your account and they can be accessed in your therapy archive.\u00a0 If your access has lapsed for any reason, the routines will all be there when you reactivate your account. I have recently changed my email address. How do I update it? Login with your old email address then go to your profile page and update your information. I haven\u2019t received any emails from you. Is there a reason why? Please check your junk mail or spam folder. You may have \u201cSPAM\u201d filtering email software that is blocking PTX information emails. To ensure that you receive important emails from PTX Therapy, you can do one of the following: Add ptxtherapy.com; info@ptxtherapy.com; and support@ptxtherapy.com to your email safe list, under \u201cjunk mail\u201d options. If your settings do not allow you to add email addresses to a \u201csafe list\u201d, use the Help section on your browser or contact your email\/Internet provider\u2019s Customer Support to research your options. Do you offer any kind of shared account or family subscription? PTX Therapy accounts are for personal use only. Since the therapy programs are so personalized, we can\u2019t offer shared accounts, nor would you want to share since the communication about the personalized therapy routines would become very confusing with multiple users in the same account. We encourage you to share your success with family and friends and invite them to sign up with their own email address to become pain free. What is PTX Therapy?PTX is next generation physical therapy. It is the ONLY 100% digitally delivered therapy with a unique whole-body, posture-focused approach. With our clinically proven protocols to balance the body, PTX corrects crooked posture and the MSK pain it creates. This makes PTX the most comprehensive and effective solution for companies, individuals, and private healthcare practices to end the pain cycle, avoid surgery, and cancel ongoing MSK claims.\u00a0 Our therapeutic exercise approach emphasizes restoring optimum postural function to the human body by focusing on the deep postural muscles. We give you the know-how to help change your posture and symptoms by re-educating the muscles to operate as they are designed. Straighter posture enables healing, and you can regain efficient function of body systems even beyond the muscular and skeletal systems.\u00a0 Patients further notice improvements in digestive, circulatory, respiratory, and nervous system function. 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