(Updated as of January 2023)
Personally Identifiable Information
Please note that you can access and browse the Sites and Mobile Apps without disclosing your personal data. If you choose to register with the Sites and Mobile Apps, purchase a subscription on the Sites and Mobile Apps, or otherwise voluntarily submit information to the Sites and Mobile Apps, you may be requested to provide contact and other personally identifiable information, including your name, address, telephone number, email address, credit card number, a unique login name and a password. In order to tailor our subsequent communications to you and continuously improve our products and services (including registration), we may also ask you to provide us with information regarding your age, levels of exercise intensity, personal and/or professional interests, demographics, health problems and/or history. We may record and use this information to contact you to help about the services on the Sites and Mobile Apps in which you have expressed interest, to assist you with a transaction, and/or send you information about other PTX products and services that may be of interest to you. We may also use this information for our own internal business purposes, including to facilitate your relationship with us, as permitted by law or regulation.
Sharing of Information
PTX may use internal or third-party service providers to operate the Sites and Mobile Apps and may employ other persons to perform work on our behalf, such as sending postal mail and e-mail. These persons may have access to the personally identifiable information you submit through the Sites and Mobile Apps, but only for the purpose of performing their duties. These persons may not use your personally identifiable information for any other purpose.
It is also possible that PTX and/or its affiliates could merge with or be acquired by another business entity or their respective assets could be acquired. Should such a merger or acquisition be contemplated or occur, PTX and its affiliates expressly reserve the right to share some or all of your personally identifiable information with the acquirer or merger partner, as applicable.
The Sites and Mobile Apps may collect data through a variety of different methods. For instance, we may automatically log data by means of programming and we may link certain information as well. The Sites and Mobile Apps may collect non-personal technical information about your session, such as your browser type, Internet service provider, platform type, Internet Protocol (IP) addresses, referring/exit pages, operating system, date/time stamp. If we use this information at all, it will be on an aggregate basis (which does not identify individual users) to analyze trends, diagnose problems with our server and administer the Sites and Mobile Apps, to track user movement and use, and to gather broad demographic information. We use this information to better understand your needs and provide you with better service.
Keeping your Information Secure
The security of your personal information is important to us; however, no security system is guaranteed to be 100% secure. While we strive to protect your personal information, PTX cannot guarantee or warrant the security of our servers nor can we guarantee that information you supply through the Sites and Mobile Apps will not be intercepted while being transmitted over the Internet.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. We use encryption when collecting or transferring sensitive data such as credit card and personal information.
All credit card transactions conducted on the Sites and Mobile Apps are processed through secure site services. Credit card numbers are used only for payment processing for requested transactions and are not retained for other purposes. PTX denies liability for damages incurred through the collection and use of customer data, such as through credit card fraud or misuse. While no security systems are infallible, PTX will prosecute any unauthorized access to secured information to the fullest extent of the law. PTX periodically reviews and updates security measures to insure appropriate and commercially reasonable protections for the membership.
PTX is committed to protecting the privacy of children and we encourage parents to take an active role in their children’s online activities and interests. PTX does not knowingly collect information through the Sites and Mobile Apps from children under the age of 13 and PTX does not target the Sites and Mobile Apps to children under 13.
PTX supports the Council of Better Business Bureau’s BBBOnLine Privacy Program. It is our intent to comply with and apply for the BBOOnline Privacy Seal. Further information about the BBBOnLine privacy standards is available at www.bbbonline.org.
Changes to this Policy
Other Terms and Conditions